We had a great service and communication from Pablo, the Andean Raju team, they provided all info and answered all questions. Pablo was really great to us through whatsapp.
We did 2 day hikes (laguna 69 and Mateo)
However the tours/hikes were a bit disappointing. We contacted Andean Raju with high expectations, believing that we would be serviced by the company and have more professional guides, respectful time according to our pace. Instead we were directed to one of the regular tours of Huaraz, with guides not very professional, always rushing us to do everything, imposing their time. Specially the Mateo, where we stayed on top for 15 minutes (our guide, a young man has supported us properly and helped us, even tough the time and rushing were not so nice, but the other guides in this same tour to the Mateo with us were terrible, were in a very bad mood).
But being honest, that seems to be the standard of Huaraz, every group tour is very strict in time management, except for the guides lunch, when there is no rush at all for them. My perspective is that Huaraz has a lot to Learn in tourism, specially from Cusco, where we had much better experiences. So it is better to do everything with private tours so you can have a better service